Sabrina Carpenter Official Store Returns & Exchanges
We want you to love your merchandise as much as Sabrina does, but if you are not completely satisfied, we accept returns on unworn and unwashed items within 30 days of delivery. Please note that certain limited edition items and digital media are final sale.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the packing slip is included.
Ship It Back
Print your prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing